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Rust warranty, car back with new tailgate...WTF!!!!
- Danz4coupe
- Member
- Posts: 187
- Joined: Wed Nov 30, 2016 3:15 pm
Rust warranty, car back with new tailgate...WTF!!!!
Picked up my coupe from Coopers BMW with new tailgate done under anti corruption warranty. Looked at where the rust had been and was greeted with nice clean fresh metal, looked at paint while tailgate was open and all looked good!!
Shut said tailgate and jumped in quick as it was chucking it down and drove home, ran indoors to avoid the rain then went for another look once rain had stopped and.......WTF!!!
Tailgate looks like it been fitted by Stevie Wonder!! panel gaps are not only HUGE but literally EVERYTHING looks off!!...left to right, up and down, side to side all of it looks terrible!!
Floored it back and one of the managers took pics and said he'd take it up with body shop manager Monday. To say I'm fuming is an UNDERSTATEMENT!!
I can't seem to find any decent pics of panel gaps to show them what it suppose to look like, especially the ones where the rear screen meets the roof when closed and whete tailgate meets the door top bit...can anyone out there with a coupe help with some? Preferably in a light coloured car for a clearer look. Thanks in advance..
Shut said tailgate and jumped in quick as it was chucking it down and drove home, ran indoors to avoid the rain then went for another look once rain had stopped and.......WTF!!!
Tailgate looks like it been fitted by Stevie Wonder!! panel gaps are not only HUGE but literally EVERYTHING looks off!!...left to right, up and down, side to side all of it looks terrible!!
Floored it back and one of the managers took pics and said he'd take it up with body shop manager Monday. To say I'm fuming is an UNDERSTATEMENT!!
I can't seem to find any decent pics of panel gaps to show them what it suppose to look like, especially the ones where the rear screen meets the roof when closed and whete tailgate meets the door top bit...can anyone out there with a coupe help with some? Preferably in a light coloured car for a clearer look. Thanks in advance..
- kammy1975
- Member
- Posts: 260
- Joined: Tue Aug 12, 2014 4:55 pm
- Location: West Yorkshire
Rust warranty, car back with new tailgate...WTF!!!!
That's bad news, hope it all gets sorted with the minimum of hassle. Which Cooper's BMW is it, so I can make sure I avoid them at all costs!!
Really need to get mine sorted, but worried that I'm gonna end up with something worse than the little bit of rust I have now!
Really need to get mine sorted, but worried that I'm gonna end up with something worse than the little bit of rust I have now!
- Buckz
- Senior Member
- Posts: 1112
- Joined: Mon Dec 05, 2016 11:00 am
- Location: West sussex
Rust warranty, car back with new tailgate...WTF!!!!
same here! I dont want them to mess it upkammy1975 wrote: ↑Sat Jul 15, 2017 4:59 pm That's bad news, hope it all gets sorted with the minimum of hassle. Which Cooper's BMW is it, so I can make sure I avoid them at all costs!!
Really need to get mine sorted, but worried that I'm gonna end up with something worse than the little bit of rust I have now!
- Danz4coupe
- Member
- Posts: 187
- Joined: Wed Nov 30, 2016 3:15 pm
Rust warranty, car back with new tailgate...WTF!!!!
It's was Coopers BMW in Chelmsford, I want it put RIGHT and they know it now. Got to be perfect now or I'm not accepting it.kammy1975 wrote: ↑Sat Jul 15, 2017 4:59 pm That's bad news, hope it all gets sorted with the minimum of hassle. Which Cooper's BMW is it, so I can make sure I avoid them at all costs!!
Really need to get mine sorted, but worried that I'm gonna end up with something worse than the little bit of rust I have now!
- markplant
- Lifer
- Posts: 3674
- Joined: Mon Jul 21, 2014 8:16 pm
- Location: Sheffield
Rust warranty, car back with new tailgate...WTF!!!!
Am srhutch posted on this an it showed the min and max panel gap allowed
3.0 Manual. Sterling Grey. Cream leather Electric an Heated. Professional Navigation/Sony tablet replacement. Storm Werks . an parts waiting to be fitted
- Danz4coupe
- Member
- Posts: 187
- Joined: Wed Nov 30, 2016 3:15 pm
Rust warranty, car back with new tailgate...WTF!!!!
This is only pic of gap on old one before they messed it up with new. Not that clear so could do with some close ups of gaps if anyone can help.
- Danz4coupe
- Member
- Posts: 187
- Joined: Wed Nov 30, 2016 3:15 pm
- markplant
- Lifer
- Posts: 3674
- Joined: Mon Jul 21, 2014 8:16 pm
- Location: Sheffield
Rust warranty, car back with new tailgate...WTF!!!!
3.0 Manual. Sterling Grey. Cream leather Electric an Heated. Professional Navigation/Sony tablet replacement. Storm Werks . an parts waiting to be fitted
- Danz4coupe
- Member
- Posts: 187
- Joined: Wed Nov 30, 2016 3:15 pm
Rust warranty, car back with new tailgate...WTF!!!!
Thanks found this..markplant wrote: ↑Sat Jul 15, 2017 5:33 pm Wasn't hutch
But 6mm +/- 1.5 mm
viewtopic.php?f=2&t=83061&p=1229120&hil ... p#p1229120
- Danz4coupe
- Member
- Posts: 187
- Joined: Wed Nov 30, 2016 3:15 pm
Rust warranty, car back with new tailgate...WTF!!!!
All mine are all at least double what what shpuld be!!!
- Steve84N
- Senior Member
- Posts: 1828
- Joined: Tue Jul 21, 2015 1:00 pm
Rust warranty, car back with new tailgate...WTF!!!!
At least you got a new bootlid, they refused to replace mine.
C63 AMG Estate 6208cc
-
- Member
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- Joined: Fri May 13, 2016 8:57 pm
Rust warranty, car back with new tailgate...WTF!!!!
Blimey!
I am waiting a decision on my Coupe but, i 've only got a small rust spot in the tailgate so if that's how it ends up, I wont let them touch it and just put some rust cure or something on it instead!
My car is pampered now and only gets wet when I wash it and is garaged so will have to wait to hear what BMW have to say first!
I am waiting a decision on my Coupe but, i 've only got a small rust spot in the tailgate so if that's how it ends up, I wont let them touch it and just put some rust cure or something on it instead!
My car is pampered now and only gets wet when I wash it and is garaged so will have to wait to hear what BMW have to say first!
- Danz4coupe
- Member
- Posts: 187
- Joined: Wed Nov 30, 2016 3:15 pm
Rust warranty, car back with new tailgate...WTF!!!!
If I knew their was a risk it was gonna turn out like this I would've treated the rust and kept the old one that fit perfectly. Hopefully they'll sort it coz I'm not going away until I'm 100% happy that's for sure.
- Pastry
- Senior Member
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- Joined: Wed May 25, 2016 5:01 pm
- Location: South East
Rust warranty, car back with new tailgate...WTF!!!!
Should have bought a roadster
991 Carrera 2S
Now gone:
2008 Z4MR Midnight Blue Metallic
2006 Z4 3.0si sport Ruby Black
2006 Z4 3.0si sport Titanium Silver
2010 Z4 23i Msport and a 3.0i
Now gone:
2008 Z4MR Midnight Blue Metallic
2006 Z4 3.0si sport Ruby Black
2006 Z4 3.0si sport Titanium Silver
2010 Z4 23i Msport and a 3.0i
-
Onlinekis
- Lifer
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- Joined: Wed Jul 20, 2016 2:33 pm
- Location: Surrey / West Sussex Boarder
Rust warranty, car back with new tailgate...WTF!!!!
I wouldn't sweat, they've got a duty to put it right, not just the rust but the panels as well (now that they've started working on it).
I've no doubt they'll sort it, just it's obviously a bit of a faf. Complain. Maybe they'll give you a free service or something next time you're due. After all they've wasted your time by not doing it properly.
I've no doubt they'll sort it, just it's obviously a bit of a faf. Complain. Maybe they'll give you a free service or something next time you're due. After all they've wasted your time by not doing it properly.
My E85 Z4 3.0i SMG
BMW Family History (past and present):
1 Series - E87
3 Series - E46 Coupe, E46 M3, E90 (x3)
4 Series - F36, F82 M4
5 Series - E34 (x2), E39
7 Series - E32
X5 - E53, E70
X6 - E71
BMW Family History (past and present):
1 Series - E87
3 Series - E46 Coupe, E46 M3, E90 (x3)
4 Series - F36, F82 M4
5 Series - E34 (x2), E39
7 Series - E32
X5 - E53, E70
X6 - E71