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To sue or not to sue... Updated result

Whether it's exceptional service or a bad experience, post them here. (Disclaimer: posters views are their own and not that of z4-forum.com)

To sue or not to sue

Accept their offer
10
23%
Take BMW UK to court
34
77%
 
Total votes: 44

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Pastry
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To sue or not to sue... Updated result

Post by Pastry » Thu Aug 25, 2016 8:02 pm

Well, after kicking Lancaster BMW into touch and going to see the body shop at Specialist Cars in Hitchen, they have only gone and got it approved under warranty! They were extremely helpful (unlike Lancaster ) and a brand new roof is heading my way at last :D :thumbsup:
991 Carrera 2S
Now gone:
2008 Z4MR Midnight Blue Metallic
2006 Z4 3.0si sport Ruby Black
2006 Z4 3.0si sport Titanium Silver
2010 Z4 23i Msport and a 3.0i

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ronk
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To sue or not to sue... Updated result

Post by ronk » Thu Aug 25, 2016 8:08 pm

Pastry wrote:Well, after kicking Lancaster BMW into touch and going to see the body shop at Specialist Cars in Hitchen, they have only gone and got it approved under warranty! They were extremely helpful (unlike Lancaster ) and a brand new roof is heading my way at last :D :thumbsup:
I would say that's a result - I wonder who'll get your business from now?
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Pastry
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To sue or not to sue... Updated result

Post by Pastry » Thu Aug 25, 2016 8:14 pm

ronk wrote:
I would say that's a result - I wonder who'll get your business from now?
I know who won't get it :wink:

This whole saga went on far too long and was time consuming and stressful! I wonder how many people would have just paid up instead of being a stubborn dos like be but the end result IS the right result I believe :thumbsup:
991 Carrera 2S
Now gone:
2008 Z4MR Midnight Blue Metallic
2006 Z4 3.0si sport Ruby Black
2006 Z4 3.0si sport Titanium Silver
2010 Z4 23i Msport and a 3.0i

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Smartbear
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To sue or not to sue... Updated result

Post by Smartbear » Thu Aug 25, 2016 8:22 pm

Good news Paul, strange how the other party just blamed BMW instead of admitting they were refusing it themselves :roll:
Just goes to show how roofless the other guys were...
Rob
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maxman
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To sue or not to sue... Updated result

Post by maxman » Thu Aug 25, 2016 8:25 pm

Well done that man. :thumbsup:

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markplant
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To sue or not to sue... Updated result

Post by markplant » Thu Aug 25, 2016 8:26 pm

Glad it's sorted for you
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metal licker
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To sue or not to sue... Updated result

Post by metal licker » Thu Aug 25, 2016 8:27 pm

Pleased for you pal :thumbsup:
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718 Guards Red Boxster .........Gone!
A35 AMG saloon .........Gone!
JCW ...........Gone !
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RickRob
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To sue or not to sue... Updated result

Post by RickRob » Thu Aug 25, 2016 8:37 pm

Glad that's sorted. :thumbsup:

Some large companies seem completely unconcerned about customer service and repeat business.
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paddy wright
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To sue or not to sue... Updated result

Post by paddy wright » Thu Aug 25, 2016 9:01 pm

Smartbear wrote:Good news Paul, strange how the other party just blamed BMW instead of admitting they were refusing it themselves :roll:
Just goes to show how roofless the other guys were...
Rob
Great news :thumbsup: and may I cobgratulate smartbear on his pun! Made me laugh!
Z4 2.2 sterling grey,Msport seats,retrofit cupholders,cruise,footwell lights,sound gen and mfsw,18"ellipsoids,xenons+light washers,ZHPknob,folding mirrors,3"stubby,update wheel caps,gateway300 ipod, wind deflector to keep the wife happy!

firebobby
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To sue or not to sue... Updated result

Post by firebobby » Thu Aug 25, 2016 10:25 pm

Well done Paul for being tenacious, glad you got it sorted in the end :thumbsup:
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To sue or not to sue... Updated result

Post by Sgreen » Thu Aug 25, 2016 11:15 pm

Congrats, just goes to show holding firm can pay off :thumbsup:
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85genius
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To sue or not to sue... Updated result

Post by 85genius » Fri Aug 26, 2016 4:46 am

Awesome news!

First stealers are a bunch of twats though
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Stark
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To sue or not to sue... Updated result

Post by Stark » Fri Aug 26, 2016 5:50 am

Have they said they will fade the paint into the other panels? Make sure they do....

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stupot67
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To sue or not to sue... Updated result

Post by stupot67 » Fri Aug 26, 2016 11:12 am

Well done Paul for sticking at it !

Now there is a precedent for BMW accepting this as a warranty claim hopefully the next poor sod won't have to go thru the donkey work you have had to.

Next job.....

Get the wheels done.

Stu.

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Pastry
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To sue or not to sue... Updated result

Post by Pastry » Fri Aug 26, 2016 9:00 pm

stupot67 wrote:Well done Paul for sticking at it !

Now there is a precedent for BMW accepting this as a warranty claim hopefully the next poor sod won't have to go thru the donkey work you have had to.

Next job.....

Get the wheels done.

Stu.
Cheers Stu.... they were done before we went to Zedfest! :P
991 Carrera 2S
Now gone:
2008 Z4MR Midnight Blue Metallic
2006 Z4 3.0si sport Ruby Black
2006 Z4 3.0si sport Titanium Silver
2010 Z4 23i Msport and a 3.0i

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