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I had my car with Bavarian Garages recently for an alarm fault and they were terrific.

Polite & courteous, a taxi took me home & collected me; fresh coffee & cakes at their showroom cafe; my car returned like new again, fully valeted. Expensive but excellent.

Good to hear there's still some garages that will do what it says on the tin as we always hear so many horror stories.

Whilst out for a drive last Sunday, I put the driver's window down and it began making creaky scraping noises; with some difficulty I managed to raise it and decided to wait till I got home before trying it again.

Having re-tried it, I heard a loud clunking noise and the window failed entirely; I had to pull it up manually. On Monday morning, I phoned Bavarian Garages Belfast and got my car booked very promptly on Wednesaday morning. After a breakfast of fresh juice, cheesy croissants and cakes with coffee in their customer cafe, a courtesy taxi lifted me home.

I was phoned later with bad news: the window regulator needed to be replaced at a total cost of over £300GBP. I'd feared the worst.

So, Bavarian phoned me again and arranged to collect me. When I arrived at Reception, I received wonderful news: BMW/Bavarian had decided to replace and repair my window mechanism ex gratia and stood by the replacement.

Exemplary levels of service, understanding and courtesy.

What service! Was the breakfast free?

come on....help a brother out....how bout one of dem cakes

Wondermike wrote:What service! Was the breakfast free?

Everything was complimentary and newspapers were available for perusal too!