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Problem: Heater/AirCon/Heated Rear Screen not working (Transport mode?)

Posted: Tue Jul 25, 2017 3:01 pm
by ESP
Background: About 12 months ago I had a failing battery, so after a being caught out a couple of times I swapped it for a new one from ECP, but noticed after connecting it the car started suffering some wired symptoms.
Heated Rear window button (not working)
Air-conditioning (not working)
Heater blower control (not working)
Air-recirculation button (not working)

Just got my car back from the Dealers after having a Inspection 2, and feel a bit disheartened by their lack of help. I pointed these issues out upon dropping the car off, under the impression Inspection 2 involved a full diagnostics?

After some previous researching I was under the impression the symptoms the cars suffering is a common issue under the circumstances caused by a low powered or flat battery, causing the car to go into “Transport Mode”, this is my thoughts from what I have read.

So when I came to pick up the car I was a bit miffed that the service agent (salesman), who confirmed Aircon button wasn’t working (thanks, I knew that), dismissed/brushed over “Transport mode” and wanted to first, put the car in for a 1 hour diagnostics, which he said would be a good start, but might lead to lots of further investigation.

Eventually I am going to have to take it there (or a alternative) and pay for a diagnostic, but I want to know are my cars symptom’s definatly ‘Transport mode’? Does ‘Transport mode’ actually exist? Has anyone here had the same and what was there approach to BMW?

Problem: Heater/AirCon/Heated Rear Screen not working (Transport mode?)

Posted: Tue Jul 25, 2017 4:08 pm
by markplant
If you put where abouts you are an how far your willing to travel I'm confident on this forum you can get this resolved before the end of the weekend , an probably only cost you some beer tokens

Problem: Heater/AirCon/Heated Rear Screen not working (Transport mode?)

Posted: Tue Jul 25, 2017 5:17 pm
by ESP
markplant wrote: Tue Jul 25, 2017 4:08 pm If you put where abouts you are an how far your willing to travel I'm confident on this forum you can get this resolved before the end of the weekend , an probably only cost you some beer tokens
Sounds like a confident challenge.
Im in Hertford Hertfordshire

Problem: Heater/AirCon/Heated Rear Screen not working (Transport mode?)

Posted: Wed Jul 26, 2017 11:05 am
by ESP
markplant wrote: Tue Jul 25, 2017 4:08 pm If you put where abouts you are an how far your willing to travel I'm confident on this forum you can get this resolved before the end of the weekend , an probably only cost you some beer tokens
:| you sure about that?


Any takers on this? :tumbleweed:

Problem: Heater/AirCon/Heated Rear Screen not working (Transport mode?)

Posted: Wed Jul 26, 2017 11:09 am
by Ducklakeview
Def sounds like transport mode, surprised no-one near to you has popped up..

Mike

Problem: Heater/AirCon/Heated Rear Screen not working (Transport mode?)

Posted: Wed Jul 26, 2017 11:20 am
by markplant
I'm sure Scooba_Steve is north London an very handy with the software might be worth a pm, maybe people on hols now schools out

Problem: Heater/AirCon/Heated Rear Screen not working (Transport mode?)

Posted: Wed Jul 26, 2017 2:55 pm
by mac27040
im junction 23 of M1 and will clear transport mode for free if you come to me.

Problem: Heater/AirCon/Heated Rear Screen not working (Transport mode?)

Posted: Thu Jul 27, 2017 12:11 am
by ESP
mac27040 wrote: Wed Jul 26, 2017 2:55 pm im junction 23 of M1 and will clear transport mode for free if you come to me.
:) Thats a awesome response mate, thank you.
You almost 2 hours away, and i wouldn't be able to get there until weekend after next (5th / 6th August), so if no one else more local offers id like to take you up on the offer please?
:thumbsup:

Problem: Heater/AirCon/Heated Rear Screen not working (Transport mode?)

Posted: Thu Jul 27, 2017 10:16 am
by mac27040
ESP wrote: Thu Jul 27, 2017 12:11 am
mac27040 wrote: Wed Jul 26, 2017 2:55 pm im junction 23 of M1 and will clear transport mode for free if you come to me.
:) Thats a awesome response mate, thank you.
You almost 2 hours away, and i wouldn't be able to get there until weekend after next (5th / 6th August), so if no one else more local offers id like to take you up on the offer please?
:thumbsup:
happy to help but if you wait till the 20th you could come to ZEDfest which is at mine!!! 180 cars attending

Problem: Heater/AirCon/Heated Rear Screen not working (Transport mode?)

Posted: Sun Jul 30, 2017 10:19 pm
by AndyD33
Mate I had the exact same problem with my Zed I'm actually in Watford on Tuesday the 1st and could possibly pass by if you still need a hand..

Problem: Heater/AirCon/Heated Rear Screen not working (Transport mode?)

Posted: Sun Jul 30, 2017 10:30 pm
by ESP
mac27040 wrote: Thu Jul 27, 2017 10:16 am
ESP wrote: Thu Jul 27, 2017 12:11 am
mac27040 wrote: Wed Jul 26, 2017 2:55 pm im junction 23 of M1 and will clear transport mode for free if you come to me.
:) Thats a awesome response mate, thank you.
You almost 2 hours away, and i wouldn't be able to get there until weekend after next (5th / 6th August), so if no one else more local offers id like to take you up on the offer please?
:thumbsup:
happy to help but if you wait till the 20th you could come to ZEDfest which is at mine!!! 180 cars attending

Thanks mate, but i cant make 'ZEDfest' unfortunately.

AndyD33 wrote: Sun Jul 30, 2017 10:19 pm Mate I had the exact same problem with my Zed I'm actually in Watford on Tuesday the 1st and could possibly pass by if you still need a hand..
Hey, thanks for the kind offer. :-)
I work in central London though, and don't normally get home until after 7PM. Are you around in the evening or just the day-time?

Problem: Heater/AirCon/Heated Rear Screen not working (Transport mode?)

Posted: Sun Jul 30, 2017 10:46 pm
by mac27040
Day or evenings I'm free but need to know which day as I'm always doing something

Problem: Heater/AirCon/Heated Rear Screen not working (Transport mode?)

Posted: Sun Jul 30, 2017 10:49 pm
by AndyD33
So I'm actually driving from Scotland down so probably be down around that time, I could possibly swing by en route to Watford, it's a quick job so wouldn't be around long I did mine in just under 10 mins, I can confirm tomorrow if that could work for you.

Problem: Heater/AirCon/Heated Rear Screen not working (Transport mode?)

Posted: Mon Jul 31, 2017 12:43 am
by ESP
AndyD33 wrote: Sun Jul 30, 2017 10:49 pm So I'm actually driving from Scotland down so probably be down around that time, I could possibly swing by en route to Watford, it's a quick job so wouldn't be around long I did mine in just under 10 mins, I can confirm tomorrow if that could work for you.
That would be awesome if you can?
Does it sound like the symptoms are 'Transport mode' ?

Problem: Heater/AirCon/Heated Rear Screen not working (Transport mode?)

Posted: Tue Aug 01, 2017 9:34 pm
by ESP
This is my face right now:

Image

Met Andy 'AndyD33' and with in about 5min he had the 'Transport mode' deleted, and every things working fine and back to normal, FINALLY.
Cheer's Andy, did me a huge favour. :thumbsup: :driving:

Its sealed and confirmed my suspicions that the 'BMW Service agents' (Sales men) at the dealership are just trying to rob us of as much workshop time (and money) as possible. Last year when this problem first happened everyone that recognised the symptoms said its 'Transport mode', but BMW denied all knowledge of, tried to make me look daft by bringing it up and mentioning it, and i believe they would have know this was the issues from the recent service, but wanted me to fork out £100 to "Investigate" with now firm guarantee of finding a solution.