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Damaged Bumper by Dealer

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Darkman
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Damaged Bumper by Dealer

Post by Darkman » Wed Jun 16, 2010 12:53 pm

Misshap at Halliwell Jones Southport Yesterday...... Dropped my car off for its first MOT and collected it last night, so once home decided to give it a once over and found 2 marks in the lower part of the bumper. So not very happy as the are about 10 mm indents in the bottom lip, got straight on the phone and complained. Off to see them after work today to see what they are going to do about it. I will keep you posted on progress anything less than a full repair and I won't be very happy. :(
The chains of habit are too weak to be felt until they are too strong to be broken.
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Re: Damaged Bumper by Dealer

Post by gannet » Wed Jun 16, 2010 1:00 pm

bummer :thumbsdown:
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srhutch
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Re: Damaged Bumper by Dealer

Post by srhutch » Wed Jun 16, 2010 1:02 pm

I always make the dealer look round the car when I drop off, and I inspect before I drive away to ensure blame can be left with them.
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AlanJ
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Re: Damaged Bumper by Dealer

Post by AlanJ » Wed Jun 16, 2010 1:09 pm

srhutch wrote:I always make the dealer look round the car when I drop off, and I inspect before I drive away to ensure blame can be left with them.
Snap....
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pvr
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Re: Damaged Bumper by Dealer

Post by pvr » Wed Jun 16, 2010 1:19 pm

AlanJ wrote:
srhutch wrote:I always make the dealer look round the car when I drop off, and I inspect before I drive away to ensure blame can be left with them.
Snap....
Yes, I "Snap" pictures as well prior to handing the car over :)
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Taz
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Re: Damaged Bumper by Dealer

Post by Taz » Wed Jun 16, 2010 1:23 pm

mine is in at dealers on satrday, i will definaetley walk round it with dealer, may also take pictures
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Re: Damaged Bumper by Dealer

Post by pvr » Wed Jun 16, 2010 1:28 pm

Wheels especially important, they often scrape kerbs driving in and out.
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Darkman
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Re: Damaged Bumper by Dealer

Post by Darkman » Thu Jun 17, 2010 12:33 pm

[quote="Darkman"]Misshap at Halliwell Jones Southport Yesterday...... Dropped my car off for its first MOT and collected it last night, so once home decided to give it a once over and found 2 marks in the lower part of the bumper. So not very happy as the are about 10 mm indents in the bottom lip, got straight on the phone and complained. Off to see them after work today to see what they are going to do about it. I will keep you posted on progress anything less than a full repair and I won't be very happy. :([Good result, dealer accepted responsibilty, goes in 5th July for new paint on the front panel. Had to stand my ground though, at first they wanted to just do a spot repair using a dent/scrape repair man]
The chains of habit are too weak to be felt until they are too strong to be broken.
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andysat
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Re: Damaged Bumper by Dealer

Post by andysat » Thu Jun 17, 2010 6:01 pm

Well done -pleased for you mate :thumbsup:
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Re: Damaged Bumper by Dealer

Post by Darkman » Mon Jul 19, 2010 12:44 am

Well finally got the Z4 back saturday morning. The finish is excellent and the damage repaired, though it did take nearly 2 weeks to get done :thumbsup:
The chains of habit are too weak to be felt until they are too strong to be broken.
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andysat
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Re: Damaged Bumper by Dealer

Post by andysat » Mon Jul 19, 2010 8:21 pm

Result :)
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