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MyBMW app stopped updating
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- Member
- Posts: 134
- Joined: Thu Jul 08, 2021 2:45 pm
- Location: Surrey, UK
MyBMW app stopped updating
A week ago or so, I wanted to send new destination to my car and got message, that my susbscription expired, which is not true, car is not even a year old. Now app still shows my car in Wales, where I was on a trip and doesn't want to update. I even uninstalled it and installed again, but still the same. Anyone else having issue with updates from car?
- Scubaregs
- Lifer
- Posts: 3187
- Joined: Thu Jul 01, 2021 7:36 am
MyBMW app stopped updating
Nope, mine is working perfectly.
Abstinence is fine, in moderation.
San Francisco red G29 30i.Kawasaki Ninja 1000sx 40th anniversary .
San Francisco red G29 30i.Kawasaki Ninja 1000sx 40th anniversary .
- pvr
- Legend
- Posts: 26968
- Joined: Fri Jun 15, 2007 12:27 pm
- Location: South East UK
MyBMW app stopped updating
Can you go online and go into your subscriptions and check what it thinks there?
Mine expired last month but is still working.
Mine expired last month but is still working.
Current:
911-50 Black - unique spec
X5M - 575 hp of fun in a V8
Abarth 595 Comp.
Golf Clipper - collectors item
Z4 3.0si Black Sapphire
VW ID.3
Previous:
Z4M Silver Grey - non flimper spec (gone to Bing)
Z4 3.0 Toledo
911-50 Black - unique spec
X5M - 575 hp of fun in a V8
Abarth 595 Comp.
Golf Clipper - collectors item
Z4 3.0si Black Sapphire
VW ID.3
Previous:
Z4M Silver Grey - non flimper spec (gone to Bing)
Z4 3.0 Toledo
-
- Member
- Posts: 134
- Joined: Thu Jul 08, 2021 2:45 pm
- Location: Surrey, UK
MyBMW app stopped updating
I checked on the website:
Connected Package Professional
Subscribed until 2024-07-21. Then extend your service with your Connected Booster package
Remote Services
Activated
Everything else is either green or valid until the same date on 2024. Looks like I will have to contact support, was hoping it will be avoidable and it's some BMW backend problem. Initially, I thought it might be lack of reception in Wales and that's why app didn't update data from car.
Connected Package Professional
Subscribed until 2024-07-21. Then extend your service with your Connected Booster package
Remote Services
Activated
Everything else is either green or valid until the same date on 2024. Looks like I will have to contact support, was hoping it will be avoidable and it's some BMW backend problem. Initially, I thought it might be lack of reception in Wales and that's why app didn't update data from car.
- pvr
- Legend
- Posts: 26968
- Joined: Fri Jun 15, 2007 12:27 pm
- Location: South East UK
MyBMW app stopped updating
No reception is a problem though, has the car not been able to connect at all for a while?
Current:
911-50 Black - unique spec
X5M - 575 hp of fun in a V8
Abarth 595 Comp.
Golf Clipper - collectors item
Z4 3.0si Black Sapphire
VW ID.3
Previous:
Z4M Silver Grey - non flimper spec (gone to Bing)
Z4 3.0 Toledo
911-50 Black - unique spec
X5M - 575 hp of fun in a V8
Abarth 595 Comp.
Golf Clipper - collectors item
Z4 3.0si Black Sapphire
VW ID.3
Previous:
Z4M Silver Grey - non flimper spec (gone to Bing)
Z4 3.0 Toledo
- Scubaregs
- Lifer
- Posts: 3187
- Joined: Thu Jul 01, 2021 7:36 am
MyBMW app stopped updating
BMW support told me to try this to reset;
Please can you complete a service update inside your vehicle through the iDrive which will help to establish a stronger connected between the app and your BMW. This service update refreshes the services within the vehicle and also fixes any bugs in the backend of the system and rectifies anything blocking information being pass through. Please follow the instructions below:
Go onto Home Screen
Click into ‘Apps’
Click ‘Options’ button (Located next to the iDrive Controller)
Scroll and select ‘Update Apps & Services’
Please allow these steps a full 24 hour period to complete,
Might be worth a try.
Please can you complete a service update inside your vehicle through the iDrive which will help to establish a stronger connected between the app and your BMW. This service update refreshes the services within the vehicle and also fixes any bugs in the backend of the system and rectifies anything blocking information being pass through. Please follow the instructions below:
Go onto Home Screen
Click into ‘Apps’
Click ‘Options’ button (Located next to the iDrive Controller)
Scroll and select ‘Update Apps & Services’
Please allow these steps a full 24 hour period to complete,
Might be worth a try.
Abstinence is fine, in moderation.
San Francisco red G29 30i.Kawasaki Ninja 1000sx 40th anniversary .
San Francisco red G29 30i.Kawasaki Ninja 1000sx 40th anniversary .
-
- Member
- Posts: 134
- Joined: Thu Jul 08, 2021 2:45 pm
- Location: Surrey, UK
MyBMW app stopped updating
Thanks for the tip. It sorted the issue. Car came back home from holiday and it's now showing at right location on a map and I can see updated status of everything else.
Problem was probably triggered by no reception and then it didn't want to update. Traffic information worked ok.
Problem was probably triggered by no reception and then it didn't want to update. Traffic information worked ok.
- pvr
- Legend
- Posts: 26968
- Joined: Fri Jun 15, 2007 12:27 pm
- Location: South East UK
MyBMW app stopped updating
Good news.
Now just stay out of Wales and all will be well
Now just stay out of Wales and all will be well
Current:
911-50 Black - unique spec
X5M - 575 hp of fun in a V8
Abarth 595 Comp.
Golf Clipper - collectors item
Z4 3.0si Black Sapphire
VW ID.3
Previous:
Z4M Silver Grey - non flimper spec (gone to Bing)
Z4 3.0 Toledo
911-50 Black - unique spec
X5M - 575 hp of fun in a V8
Abarth 595 Comp.
Golf Clipper - collectors item
Z4 3.0si Black Sapphire
VW ID.3
Previous:
Z4M Silver Grey - non flimper spec (gone to Bing)
Z4 3.0 Toledo
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- Newbie
- Posts: 37
- Joined: Sun Nov 29, 2020 9:19 pm
- Location: Cheshire
MyBMW app stopped updating
That all sounds very familiar….look at my recent post about vanishing apps. I too had no satnav.